Innovative, Creative & Bold

YWAHS has a culture of evaluation for learning and improving in everything we do

Aboriginal-led prevention, response, healing & recovery

We co-design programs & services that are client centred and meet local community needs

Communication & Engagement

We embrace yarns with our clients, families and communities to guide us

Governance & Sustainability

We meet workforce challenges to build a robust, inclusive and sustainable workforce


Cultural safety is an overarching framework for our organisation

Wunman Njinde

‘Yoowinna Wurnalung’ means ‘Our Safe Place’ in Gunaikurnai, the language of the traditional people of this region.

Yoowinna Wurnalung Aboriginal Healing Service deliver a range of therapeutic, trauma informed general and specialised services and programs aimed at supporting and empowering Aboriginal and Torres Strait Islander women, men, children, youth, Elders, couples and families to have a better understanding of family violence and be able to make decisions to keep them safe.

The services and programs we provide include:

  • Education and prevention programs
  • Intensive case management support
  • Counselling and clinical services
  • Therapeutic services
  • Sexual assault services and support
  • Men’s behaviour change programs
  • Programs to support men to reduce risky behaviours and support reconnection to family
  • Mental Health
  • Alcohol and drug advocacy and support
  • Culture and wellbeing activities
  • Men’s & Women’s activities
  • Elders, Youth & Children’s activities
  • Early intervention and support programs
  • Post-intervention services and supports
  • Parenting programs
  • Referral pathways
  • Advocacy
  • Partnership projects
  • Workshops, Forums & Information Days
  • The Time Out Service provides a range of services and activities to strengthen and support the healing, health and wellbeing of Aboriginal women, children, men, Elders and families.

Diversity and Inclusion Statement

Aboriginal culture is a core Yoowinna Wurnalung Aboriginal Healing Service (YWAHS) value, and we provide a culturally safe environment for Aboriginal peoples. YWAHS recognises, accepts and respects that each individual, family, or community presents with a diverse and unique set of characteristics and circumstances, and as such will:

  •  Deliver equitable and accessible service regardless of race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities, mental abilities, religious beliefs, political beliefs, or other ideologies
  • Comply with the Charter of Human Rights and Responsibilities (the Charter) Act 2006
  • Provide safe, and culturally appropriate services and environments
  • Employ a workforce that accepts and supports diversity
  • Identify and incorporate an individual or a family’s unique set of characteristics or circumstances in any process
  • Provide as necessary, access to additional resources such as aides and equipment, advocacy services, language interpreters, etc. to ensure maximum participation in any decision-making process.

Cultural statement

  • Aboriginal and Torres Strait Islander peoples have the oldest continuous cultures in the world.
  • YWAHS celebrates and takes pride in the rich spiritual connection, cultural values and practices of Aboriginal and Torres Strait Islander peoples.
  • We celebrate the significant contributions made and cultures shared to enrich all communities.
  • We acknowledge and respect the special place of the Traditional Owners.
  • We appreciate and value the opportunity to live, work and thrive on their lands.

Statement of Commitment to Child Safety

All children who come to YWAHS have a right to feel and be safe.

YWAHS is committed to the safety and well-being of all children and young people accessing our services and the welfare of the children in our care will always be our first priority. We are committed to the cultural safety of Aboriginal children, the cultural safety of children from a culturally and/or linguistically diverse backgrounds, and providing a safe environment for children with a disability.

YWAHS aims to create a child-safe and friendly environment where all children are valued, feel safe, and empowered.

YWAHS has zero tolerance for child abuse, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures. The protection of children is a shared responsibility between all staff and volunteers. 

Delivering Family Violence Services in East Gippsland and Wellington

Lakes Entrance

11 Heatherlea Grove
PO Box 590Lakes Entrance Victoria 3909
Phone: (03) 4110 2100


16b Wade Court
Sale Victoria 3850


107 Hazeldene Crescent
Nicholson Victoria 3882


14 Giles St
Bairnsdale Victoria 3875